Introduction
Launched in 2020, SlotsPalace is still a newcomer in the online gambling scene. In our evaluation of SlotsPalace Casino, our independent review team carefully analyzed its strengths and weaknesses according to our established review methodology. To determine the legitimacy and safety of this casino, we scrutinized its Terms and Conditions, licensing, customer support, limits, player complaints, and other critical factors.
We have developed a Safety Index for the casino, providing both a numerical and descriptive assessment of its safety and fairness based on our findings. A higher Safety Index indicates a reduced likelihood of encountering issues while playing or withdrawing funds. SlotsPalace Casino boasts a high Safety Index of 9.3, positioning it as one of the safer and fairer online casinos available, according to our criteria. However, due to its impressive casino offerings and vibrant sportsbook quickly gained a reputation as a favorite among players.
Games
Slots Palace features a contemporary gaming lobby brimming with video slots, claiming to host over 5,000 games—a figure that seems entirely plausible.
With more than 80 software providers represented, including notable names like Playtech, iSoftBet, Platipus, Zillion Games, and Habanero, the selection is impressive. The game thumbnails are visually appealing, and for those not ready to wager real money immediately, a demo option is available for most games (excluding live dealer options).
The lobby includes a filtering feature that allows players to categorize games into sections such as Top, New, Popular, Slots, Live Casino, Table Games, and Jackpots.
In November 2022, Slots Palace expanded its offerings with a sportsbook designed to attract sports fans, boasting up to 400,000 pre-match events and 100,000 live events.
Slots
Promoting itself as “all about the best games of chance,” Slots Palace does not disappoint, featuring over 4,000 slot titles.
The lobby showcases a variety of Megaways games, LockNWin titles, and Hold and Win slots. For inspiration, the popular section highlights favorites like Jammin’ Jars, Sakura Fortune, Stampede, and Vikings Go Berserk. Top titles include Starburst XXXtreme, Big Bass Bonanza, and Money Train 3.
Additionally, several online slots from Ela Games and Spinomenal are exclusive to Slots Palace Casino, including titles like It’s Shark Time and Vilk and the Little Red.
For fans of jackpots, the Jackpots page features Playtech’s Age of the Gods multi-level progressive jackpots, along with titles from Yggdrasil, EGT, and Stakelogic’s Spin to Win games.
Pros & Cons
Pros
- Large selection of games
- Mobile-friendly design
- More than 2,000 casinos games
- Comprehensive sportsbook with hundreds of events to bet on
- Generous multi-tiered welcome bonus package
- Cryptocurrencies accepted
- Solid sportsbook attached
- Covers hit icon
Cons
- Several country restrictions
- No US customers allowed
- Low daily and monthly withdrawal limits
- No phone support provided
Mobile
Currently, Slots Palace does not offer a downloadable app. However, this doesn’t prevent you from enjoying the casino on your mobile device. Simply open your web browser and navigate to SlotsPalace.com.
The mobile site is just as clean and user-friendly as the desktop version. You can access the full range of casino games and sportsbook options, along with the same bonuses, promotions, secure banking methods, and quick payouts.
Slots Palace’s mobile-optimized site functions seamlessly on both smartphones and tablets. Whether you use Android, iOS, or Windows, you can easily enjoy on your preferred device.
Payment Options
Slots Palace Casino offers a diverse selection of banking methods to accommodate players. You can choose from traditional options like credit cards and bank transfers, as well as modern alternatives such as e-wallets and cryptocurrencies. The deposit and withdrawal limits are quite reasonable, with a minimum deposit of $20 and a maximum withdrawal of $4,000 per week for standard players, though VIP players may enjoy higher limits.
Deposits can be made using Visa, Mastercard, ecoPayz, MuchBetter, and various cryptocurrency channels. It’s important to note that the available payment methods may vary based on your location.
The casino clearly aims to serve a wide range of markets, providing an impressive array of local payment options for nearly every country they accept.
For instance, players in Finland can utilize Rapid Transfer, eZeeWallet, Siru, MiFinity, and Sofort for deposits. Australian players have access to PayID, Sticpay, eVoucher, and Neosurf, while Canadian players can replenish their accounts using CashtoCode or Interac.
Additionally, other payment methods available in specific regions include Apple Pay, PIX, Klarna, Vega Wallet, and Flexepin, among others.
As an international casino with some restricted territories, Slots Palace supports multiple currencies, including USD, EUR, CAD, AUD, NZD, NOK, TRY, INR, and PLN. If you’re interested in depositing cryptocurrencies, you can use Bitcoin, Litecoin, Ethereum, and Ripple.
Bonus
When it comes to bonuses, Slots Palace Casino offers a wealth of options. From generous welcome bonuses to weekly promotions and cashback incentives, there are plenty of reasons to keep returning. The welcome bonus is particularly impressive, providing a maximum bonus of up to $1,500 with a 100% match, making it quite appealing.
One consideration with the welcome bonus is the wagering requirement. While set at a reasonable 35x, it applies to both the bonus and the initial deposit, which could make clearing it a bit more challenging. Despite this, the welcome bonus remains a great way to enhance your bankroll.
In addition to the casino welcome bonus, Slots Palace features a first deposit bonus for the sportsbook, offering 100% up to $150. This bonus can be used across the sportsbook, live casino games, slots, and table games, which is a significant advantage. The minimum odds required for wagers to count towards the wagering requirement are also quite fair.
For players interested in using cryptocurrencies, Slots Palace provides a welcome offer specifically designed for them, worth up to 100 mBTC, along with 100 free spins and one free attempt in the Bonus Crab game.
Notably, there are no betting limits when using the bonus funds, allowing players to fully leverage the bonus for the chance to win big.
Security & Licenses
SlotsPalace Casino is legally operated in Canada and several European jurisdictions, as it holds a license from the Government of Curacao. The Safety Index serves as our primary metric for assessing the trustworthiness, fairness, and overall quality of the online casinos in our database. Additionally, Slots Palace employs the TLS 1.2 secure communication protocol to protect your data shared on the site. This is complemented by advanced firewall technology and compliance with GDPR regulations. In summary, you can feel confident that Slots Palace upholds high industry standards for security and safe gaming.
Customer Support
Slots Palace online casino offers a dedicated customer service team available via live chat and email, both of which operate 24/7. On average, casino representatives respond to emails within 45 minutes.
For inquiries, you can reach out at support@slotspalace.com, though we recommend using live chat for common questions. The FAQ page could be improved, so contacting support may be necessary for more detailed information about bonuses or games.
CBM Support Test: Our experience with Slots Palace’s live chat support was professional and helpful, just as the casino claims. The only feedback we have is that the chat form requires a name and email address before connecting you to an agent. Other than that, the chat experience was smooth and provided prompt answers.
Conclusion
SlotsPalace truly has something for everyone. Whether you’re interested in exploring the vast online casino or diving into the extensive sportsbook, SlotsPalace.com has you covered. The website is well-designed and user-friendly, making it easy to locate games quickly. You can use the search bar to find a specific title or simply browse through the vibrant images of each game. Using the site is a pleasure, and while you don’t need to be a monarch to enjoy it, you’ll certainly feel like royalty while visiting.
Additionally, the sportsbook at Slots Palace rivals that of dedicated betting sites, allowing you to wager on more than 30 sports and thousands of events, including live and virtual sports.
The sleek, modern design of the website enhances the overall experience, and the mobile site is excellent as well, enabling players to gamble on the go without any issues.
